Candidate-Facing From Email

You can now set a dedicated From address for the emails your Career Portal sends to job seekers. It's separate from the people on your team who get internal application alerts. Candidates can hear from an address like careers@yourcompany.com, and your recruiters keep getting their notifications exactly as they do today.

Which emails use the new From address

This setting only affects emails sent to candidates:

• Application confirmation: the auto-reply a candidate gets after applying
• Welcome / account signup email: sent when a candidate registers on your Career Portal
• Link-account email: sent when a candidate links an existing profile

What stays the same

• Who on your team receives application alerts (recruiters, the Force Notification contact, etc.)
• How admin and recruiter notifications are routed when Force Notification is enabled

In short, this changes who candidates see the email from. It doesn't change who on your team gets notified.

How to set it up

1. Log in to myHaley.
2. Go to Client JB Options > Notification Settings.
3. Enter a valid email address in the Candidate-facing From email field (for example, careers@yourcompany.com).
4. Save your changes.

If you want to keep your current setup, leave the field blank. Nothing changes until you add an address.

Tip: Use an address on your company's domain that someone on your team checks. Candidates often reply to these emails with questions.

How the Career Portal chooses the From address

When the Career Portal sends a candidate email, it checks these in order and uses the first one that applies:

1. Candidate-facing From email: if it's set and uses a valid format (name@domain.com)
2. Force Notification contact email: if one is set up
3. The existing default for that email type: the same sender used before this option existed

If the address in the Candidate-facing From email field is invalid or incomplete, the Career Portal ignores it and moves on to steps 2 and 3. After you save, double-check that the address is spelled correctly.

Questions? Contact the Haley Marketing Success Team at success@haleymarketing.com.