Your DNS record is responsible for translating your domain name into numerical IP addresses, so that a browser can connect with the real physical address of your website. DNS is the Internet's address book, and it's essential for the online availability of your website. If the DNS records are not set correctly, your domain name will not be pointed to your website files and your website will subsequently be unavailable.
Under most situations, the DNS record is controlled by your domain registrar (i.e., the company with whom you registered your company's domain name). You will need to contact your DNS provider, or login to your account, to change the "A record" to point to the new IP addresses as directed below.
If you have the account information for your DNS provider, you may choose to allow us to make this change on your behalf. If you would like to do so, please submit a request at helpme.haleymarketing.com. Please be sure to include the DNS provider's URL, username, password, and domain names to be updated.
If we host your site on SSL, the IP you are provided may differ. If you're not sure what IP address you need to point to, please contact your project manager or the Haley Marketing Success team (helpme.haleymarketing.com).
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