Victoria Kenward
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Activity overview
Latest activity by Victoria Kenward-
Victoria Kenward created an article,
I'm getting an error: The email address you entered was not found. What do I do?
If you are trying to setup the Striven Billing Portal, but when you enter your email address and click create account you get an error, there are two ways to solve the problem: If someone in yo...
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Victoria Kenward created an article,
Can we make ACH payments directly without adding our banking details?
We can only accept payments via the Striven Billing Portal or a check by mail. We do not process payments made directly to the bank.
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Victoria Kenward created an article,
Adding users to the Striven Billing Portal
You are able to set up new users as needed on the Users tab in Striven. You can manually enter one at a time using their email address or import a group of users from a CSV file. If you choo...
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Victoria Kenward created an article,
What if I don't want to login to another portal to pay bills?
We’ve made a big investment to upgrade our accounting and billing systems to improve and simplify service for our clients. While we do understand your perspective, the new portal should actually ma...
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Victoria Kenward created an article,
We have multiple companies but when I log into the portal, I am only seeing one.....
Simply click on the drop-down next to your company name at the top left of the portal. You should see all the companies your email address is affiliated with. If you happen to be missing any, pleas...
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Victoria Kenward created an article,
Can I setup AutoPay for my recurring invoices?
Sure! Autopay can be easily set up in the Striven Billing Portal. We are very sorry but we no longer have access to your credit card or ACH information to do this for you. Please note that any in...
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Victoria Kenward created an article,
When is the Striven Billing Portal going into effect – as in which month’s invoices will be online?
The Striven Billing Portal was opened to all clients on 12/29/23 and is effective immediately. You will be able to see invoices from 11/2023. Please note that any invoices dated after 12/28/23 will...
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Victoria Kenward created an article,
Will I receive notifications via email when there is a new invoice on the portal?
Yes, once you sign up for the Striven Billing Portal, you will get an email when invoices are billed.
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Victoria Kenward created an article,
Can I pay with ACH?
If you are paying from a US bank account, you can pay with ACH - AKA E-Checks. You can manage your payment preferences from the Striven Billing Portal, allowing you to set up ACH (eCheck) and aut...
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Victoria Kenward created an article,
Getting Started with Your Client Portal
SETUP YOUR CLIENT PORTAL ACCOUNT Going forward, all our invoices will be sent to you via email and available in your client portal. You can set up and manage your payment preferences from the port...