Last updated: October 18, 2026
Summary
On October 18, 2026, Bullhorn reported an incident affecting the Bullhorn platform. Bullhorn has temporarily disabled customer access while it restores service. When access is restored, Bullhorn will require users to reset their passwords.
If your career portal is integrated with Bullhorn, we'll need the new password for your integration account once you've reset it. Until then, your job listings and applications may not sync between your website and Bullhorn.
What happened
Bullhorn notified us on October 18, 2026 that it had detected a cyber incident affecting its platform. Bullhorn believes the activity has been contained and is beginning to restore customer access. Its investigation is ongoing, and Bullhorn will share findings when the investigation is complete.
This incident occurred at Bullhorn. HMG systems were not affected.
How this affects your career portal
Your career portal connects to Bullhorn using a Bullhorn user account. While Bullhorn access is disabled, and until the password on that account is reset and updated with us:
- New or updated jobs in Bullhorn may not appear on your website
- Applications submitted through your website won't reach Bullhorn right away. No applications will be lost, because we'll reprocess them as soon as we have your new password.
What you need to do
- Watch for Bullhorn to restore access. Bullhorn is posting estimated restoration times at status.bullhorn.com and updating them every two hours.
- Reset the password for the Bullhorn user account your career portal integration uses. If you're not sure which account that is, email success@haleymarketing.com and we'll tell you.
- Send us the new password at success@haleymarketing.com.
- We'll update your integration and confirm when jobs and applications are syncing again.
Need Bullhorn data urgently?
If you need access to your data before Bullhorn restores service, email Bullhorn Support at bullhornsupporttickets@bullhorn.com with your Bullhorn username, a brief description of the data you need, and the date range.
Questions?
Contact our team at success@haleymarketing.com. We'll update this article as Bullhorn shares more information.
Bullhorn's notice (full text)
From: Mitesh Ashar at Bullhorn <product-updates@bullhorn.com>
Date: Sunday, October 18, 2026 at 10:50 AM
To: HMG Engineering
Subject: Update Oct 18 Cyber incident
Hello Support,
An update on the October 18 cyber incident affecting the Bullhorn Platform.
We believe we have contained the activity and are beginning the process of restoring customer access. Access remains temporarily disabled while we prepare to bring services back online.
- Service restoration: We are beginning the process of restoring system access. Estimated restoration times by service are now posted at status.bullhorn.com. We will update that information every two hours.
- Urgent data access: If you need access to data before your service is restored, please see the instructions for creating a support case below.
- Password resets and MFA: All Bullhorn ATS/CRM users who do not have single sign-on (SSO) configured for authentication will be required to reset passwords when access is restored, and Multi-Factor Authentication (MFA) will be required.
- Investigation: Our incident investigation is ongoing. We will share findings when the investigation is complete.
We know this interruption is disrupting your business, and we're sorry. Our teams are working around the clock to restore access as quickly and safely as possible. We will keep you informed throughout the recovery.
Sincerely,
Mitesh Ashar
Chief Customer Officer
Bullhorn
Urgent Data Access Requests: contact Support by emailing bullhornsupporttickets@bullhorn.com. Please include the following details:
- Your Bullhorn username
- Brief description of data required
- Date Range for requested data
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