If you have a question or issue with your website, the Haley Marketing Client Success team is here to help! We’ll make sure to get your questions answered, your issues resolved, and get the right people involved as needed.
You can open a ticket with our Success team by:
- Emailing them at firstname.lastname@example.org
- From HelpMe.HaleyMarketing.com click “Submit a Request” in the upper right corner.
- While logged into https://myhaley.haleymarketing.com/ click “Support Ticket”
- Use our automated chatbot at www.haleymarketing.com
For us to quickly and efficiently help you, here are some tips and useful information to provide when reaching out to Success.
- Include the URL of your website and URLs of any pages your questions/concerns are in regards to.
- If there's an issue, let us know what browser(s) you see the issue in.
- If there's an issue, let us know what device you're using.
- http://supportdetails.net/ is a helpful website for diagnosing your issue. You can either send us a screenshot of the page, send us the link under "SHARE THESE DETAILS," or fill out the fields under "SEND THESE DETAILS."
- Include screenshots and circle/highlight what you need assistance with.
- Include screen recordings if you can.