System Issues - 09/03/18 - 09/04/18 -- RESOLVED

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Due to database issues, job board reporting is currently unavailable. Data is still being collected and all other functions are working. We do not expect data to be available for several hours. 

We appreciate your patience while we worked to resolve the outage this afternoon, and while we continue to work tonight to move back to the primary database servers.

Thank you!

 

TIMELINE OF EVENTS:

9/3/18 6:45PM Our technical team is noticing slowness on Job Boards and has diagnosed an issue with a database table. 


9/3/18 7:30PM A new table has been created and repairs to the old table are in progress. IMPACT: Reporting (MyHaley, ROI dashboard) will be affected until we can restore the stats being repaired.


9/4/18 8:30AM Database repairs continue to run as expected. Warning messages are being displayed in myHaley.  We are working to remove the error message and provide better information.
IMPACT: Reporting of job views; reports, dashboards, job screens in myHaley are not currently available.  It may be up to 24 hours before the data is restored.


 9/4/18 7:30PM All issues have been resolved and reports are functioning as expected.  Thank you for your patience.

 

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